Monday, August 2, 2021

Actions You Can Take to De-Escalate a Situation

 Do you want to be prepared to eliminate threats?

Want to understand aggression and empathy?

verbal de-escalation

What is verbal de-escalation? Verbal de-escalation is the process by which a person in an agitated state can be “talked down” and spoken to in a manner that can defuse the situation. It can help the person toward a more reasonable state of mind and reduce the potential threat.

You can minimize threats by noticing the situation as it begins, actively listening, and empathizing with the aggressor.

Be situationally aware ‒ By being situationally aware, you can notice anomalies like volume of voice, the distance between people and body language. If you see something that isn’t normal for your environment, you have the chance to report or  de-escalate, potentially preventing violence in the workplace.

Actively listen without judgement ‒ Violent behavior is usually triggered by stress, anxiety, depression, and other emotional issues. You might not agree with the aggressor, but don’t minimize their struggles. Show a little empathy and truly listen to their concerns without judgement. This can make them feel they are being heard and understood, which can calm them down. Make direct eye contact with them and nod your head to show you are listening. Ask questions when necessary to show that you’re engaged.

To learn more verbal de-escalation techniques, visit our website.

Prevent violence with TPOP’s verbal de-escalation training

Do you want to protect your staff from workplace violence?

TPOP’s verbal de-escalation training can teach you and your staff how to properly respond to potentially dangerous interpersonal confrontations. You’ll learn situational awareness, how to respond to agitation with empathy, detailed de-escalation techniques, and the threat protocol response.

Give your employees the knowledge and confidence to manage workplace conflict before it turns into workplace violence.

Call us today at 833-723-3893 or fill out a contact form to discuss your company’s training needs.

Friday, July 16, 2021

Benefits of Situational Awareness

 Do you want to train your mind to sense the potential for danger, while still conducting normal activities?

workplace violence training
Situational awareness is the act of paying attention to what’s going on around you. Situational awareness could save your life in the event of workplace violence, and here’s how:

Detect danger and act ‒ If you’re situationally aware, you’ll have a much better chance of seeing anomalies escalate or be cognizant of dramatic changes in a coworker’s behavior. Every second is vital in a violent situation, and enhancing situational awareness will enhance preparedness and safety. 

Plan ahead ‒ Part of situational awareness includes understanding your environment’s layout. Where are ingress and egress? You should know the location of at least two exits if you are in a building, or escape routes if your work is field-based. If workplace violence occurred, what would you do? But it’s not only workplaces you should be monitoring; if something occurred in a movie theater, a restaurant, or a retail store, what would you do? Creating an action plan in advance will help you be prepared in the case of a real event.

Visit our website for more benefits of situational awareness!  

Monitor your surroundings with workplace violence training

Enhance safety and preparedness by taking TPOP’s training on workplace violence prevention, verbal de-escalation, and active shooter preparedness. You’ll learn ways to identify signs of violence, practice situational awareness, how to keep your focus, and how to create a plan of action before you need one.

Our course is taught by internationally recognized industry experts from the FBI, DHS, law enforcement, SWAT, EMS, and criminal psychology. TPOP’s co-founder, William F. Flynn, helped to develop and popularize the policy of “If you see something, say something” and the “Run, Hide, Fight” active shooter survival methodology recommended by national security agencies.

If you’re ready to prepare yourself, call us today at 833-723-3893 to discuss your training needs.

Thursday, July 1, 2021

What is Situational Awareness?

 Are you aware of your surroundings?

Could you easily detect abnormalities and quickly decide what to do in the event of violence?

workplace violence training

Situational awareness is the act of paying attention to what’s going on around you. It sounds simple, but with the many distractions in our lives – phones, earbuds, colleagues, visitors, and more – being aware of your surroundings can be difficult.

How can you improve your situational awareness? Monitor your environment and create a baseline of what’s normal; from then on, you can more easily distinguish what might be out of place at any given time. Scan the environment and be aware of anomalies. These include things like volume of voice, distance between people, open or closed doors, abnormal lighting, people you don’t recognize, and people’s body language. If you see an anomaly, monitor the situation to see if it’s violent or it escalates.

See ways situational awareness can help you in a violent situation.

Monitor your surroundings with workplace violence training

Enhance safety and preparedness by taking TPOP’s training on workplace violence prevention, verbal de-escalation, and active shooter preparedness. You’ll learn ways to identify signs of violence, practice situational awareness, how to keep your focus, and how to create a plan of action before you need one.

Our course is taught by internationally recognized industry experts from the FBI, DHS, law enforcement, SWAT, EMS, and criminal psychology. TPOP’s co-founder, William F. Flynn, helped to develop and popularize the policy of “If you see something, say something” and the “Run, Hide, Fight” active shooter survival methodology recommended by national security agencies.

“This course presents all of the content in easily grasped and remembered ways. I find myself recalling elements months later. Well done.”

If you’re ready to prepare yourself, call us today at 833-723-3893 to discuss your training needs.

Monday, June 7, 2021

Learn the Risk

Wondering about adding active shooter training to your company’s training activities?

Don’t think it’s necessary?

A common misconception is that “an active shooter event won’t happen to me or my workplace.” Thoughts like these significantly reduce your chances of surviving an active shooter event because they often lead to being unprepared. The real measure of risk is not simply the probability of an event, but a combination of probability, vulnerability, and consequences.

  • Although the chances of something happening to you or at your workplace is relatively low, the FBI is warning of an upward trend. 
  • How vulnerable are you? If you work in a retail store, school, or house of worship, or anywhere else that is open to the public, you are vulnerable. Active shooters target less secure places with large numbers of people. 
  • What are the consequences? The consequences of violent events like these are usually grave. There are lives lost, people are traumatized, companies can close, and an organization's reputation can be on the line -- not to mention the crippling financial liabilities that often follow. If an active shooter event happens at your workplace and you didn’t prepare, you could be held at fault. Don’t take that risk. 
    active shooter training

Visit our website for more active shooter misconceptions.

Prepare with workplace violence and active shooter training 


Looking for training for your employees that could save their lives?

The Power of Preparedness offers a comprehensive online course for workplace violence prevention and active shooter training that will teach your employees to identify, prevent, and if necessary survive a violent event. Learn about behavioral indicators, situational awareness, verbal de-escalation techniques, Run, Hide, Fight methodology, and more.

If you’re ready to get prepared, call us at (833) 723-3893 or visit our website today.

Wednesday, June 2, 2021

Recognize the Behavioral Signs

 Are you monitoring your employee’s behaviors?

Looking at the right signs?

Violent behavior is usually triggered by stress, anxiety, depression, and other emotional issues. With enough of these triggers, almost anyone could become unstable. There are usually noticeable changes in behavior, though. 

Extroverted people become more introverted, more hostile, and may stop showing up for work. Introverted people may actually become more social and talkative, another change in behavior to be aware of. If you notice dramatic behavioral changes, it may be a sign that a person needs assistance and you should report this to a supervisor, a member of HR, or security, depending on your organization’s policy. 

Visit our website for more active shooter event misconceptions.

Prepare with workplace violence and active shooter training

Looking for training for your employees that could save their lives?

The Power of Preparedness offers a comprehensive online course for workplace violence prevention and active shooter training that will teach your employees to identify, prevent, and if necessary survive a violent event. Learn about behavioral indicators, situational awareness, verbal de-escalation techniques, Run, Hide, Fight methodology, and more.

Training for these events is essential and it’s the company’s responsibility to keep everyone safe (the OSHA General Duty Clause requires it). Preparedness training is for just that; preparedness. It’s not meant to scare or make anyone feel targeted. When you purchase training courses though TPOP, you can add personal video introductions to reassure your employees they are safe and will be even safer after the training.

If you’re ready to be prepared, call us at (833) 723-3893 or visit our website today.


Actions You Can Take to De-Escalate a Situation

 Do you want to be prepared to eliminate threats? Want to understand aggression and empathy? What is verbal de-escalation ? Verbal de-escala...