Wednesday, June 15, 2022

How to Navigate the “Crisis After the Crisis”

What happens after an active shooter event?

The Location Becomes an Active Crime Scene and is Closed
Crime scene tape | Active shooter preparedness

After the incident, you’ll engage in assessments with local law enforcement, like accounting for all individuals, and your location will be closed and considered an active crime scene. Be prepared to lose profits and delegate any immediate projects to corporate if applicable. Communicate to employees and the public that your location is closed for the time being. During this time, create a transition plan that details when your location will resume normal operations.

See what to do when the press arrives.

Prevent Crises with Active Shooter Preparedness Training

Surviving the “crisis after the crisis” is possible, though no workplace wants to go through this. You can potentially prevent an active shooter event at your workplace with TPOP’s active shooter preparedness and verbal de-escalation training. Your staff will learn how to recognize concerning behaviors, report them, de-escalate situations, survive an active shooter event using the Run, Hide, Fight methodology, and much more.

Let’s talk today about your training needs.

Thursday, June 9, 2022

How to Manage Interactions with the Homeless

Do you or your utilities employees work in the field?

Two utility workers working on an electrical tower | Workplace violence e-learning

By the very nature of their duties, field workers sometimes interact with the homeless. Homelessness is a complex social issue that can elicit many emotions, but we recommend that field workers practice using empathy when engaging with the homeless.

When you can’t avoid interactions, follow these practices:

Don’t Judge – You have no idea what this person is dealing with or the conditions that brought them to this situation.

Be Kind – A smile or nod of recognition can set the tone for a better interaction or avoid a negative one altogether.

Remain Aware – Homeless people may interact in unexpected ways, so monitor their distance and movement.

Decline Requests for Help or Money – Decline apologetically and use a short but reasonable excuse for why you won’t comply. Examples include, “I’m sorry, I can’t right now, I have to work,” and “I’m sorry, I don’t have any cash on me today.”

Learn more about interacting with the homeless.

TPOP Offers Workplace Violence E-Learning for Multiple Industries

Would you staff benefit from comprehensive workplace violence E-Learning that can be completed in an hour or less?

Training topics include the Run, Hide, Fight methodology, situational awareness, verbal de-escalation, response to injury, and much more.

Let’s talk about your training needs today.

How to Recognize and Assess the Situation

You’ve encountered an irate person in the workplace. What do you do? The first step to the 4-step de-escalation process is to recognize and ...